Pulse by CallQ

5 design-partner places open

Every call starts
with the whole story.

Pulse puts your phone system and your customer list on one screen. When a call connects, your rep already sees who it is, what happened last time, and what to do next. Built for small teams who spend their day on the phone.

Running every day for the sales teams inside our own company.

How a call goes

From a new lead to the next call, on one screen.

  1. A lead comes in From a spreadsheet, an ad, or another tool. Each one becomes a person on your list, with where they came from and who owns them.
  2. Someone calls them Your team dials from the browser. Or an AI voice agent works the list first and only passes over the people who want to talk.
  3. The rep is ready The call lands on the record that is already open. No searching, no second screen, no asking the caller to repeat themselves.
  4. Nothing gets lost How the call went, the notes, and the next step stay on that person. The next call picks up where this one ended.
Leads · Kestrel & Vale Realty (demo data)
Pulse · live queue
6 people to work
2NOW
1NEXT
3LATER
Up next
Beatrix Lund
Call now
NOW Call next
BL
Beatrix Lund
Open house
New lead Priya Raman
YR
Yolanda Reyes-Pratt
Open house
New lead Devon Clarke
NEXT Prepare
FL
Freya Lindqvist
Website
New lead Alexis Tran
LATER Keep warm
GD
Grant Delacroix
Facebook
New lead Priya Raman
DW
Dana Whitfield
Website
New lead Alexis Tran
RI
Rafael Ibarra
Website
New lead Devon Clarke

Why one screen

Two tools, or one screen.

Most small teams call from one tool and keep their customers in another. Here is what changes when they are the same thing.

A phone system and a customer list, kept apart

  • When a call connects The rep searches for who it is, or asks the caller to repeat themselves.
  • A number on your Do-Not-Call list One call like that can cost up to $500 under the Telephone Consumer Protection Act.
  • A transfer nobody picks up The caller is left in silence, and the one person who wanted to talk hangs up.
  • The same person on two lists Two reps call them the same afternoon, and neither knows about the other.
  • After the call Notes live in one place, the call in another, and the next step in someone’s head.

Pulse

  • When a call connects The record is already open: who it is, what happened last time, and what to do next.
  • A number on your Do-Not-Call list The list is checked before the dial. If the check cannot run, the call does not go out.
  • A transfer nobody picks up The caller goes to a backup line you choose, or is told plainly when to call back.
  • The same person on two lists The duplicate becomes one record with one history, and you can undo it.
  • After the call How it went, the notes, and the next step stay on that person for the next call.

What it does

The 13 things Pulse does, and where each one stands.

Open any card for the talking points, an example, what happens when it goes wrong, and the limit.

Running today
Runs every day for the sales teams inside our own company.
Switched on with you
Built and tested. We finish the setup with you, then turn it on for your team.
Running today
01

Calls from the browser

Click a name and the call is placed. Nothing to install.

Talking points and the example →
Running today
02

An AI voice agent works the list

The agent calls through a list or answers the phone, then hands the people who want to talk to a person.

Talking points and the example →
Running today
03

Do-Not-Call, checked before every dial

Numbers on your Do-Not-Call list are never dialed. If the check cannot run, the call does not go out.

Talking points and the example →
Running today
04

Callbacks and who calls next

Mark how the call ended, set who calls back and when, and send each new lead to the right person.

Talking points and the example →
Running today
05

One record for each person

Everything about a person in one place. The same person found twice becomes one record, and you can undo it.

Talking points and the example →
Running today
06

A pipeline you can see

Drag a deal from one stage to the next. Each column shows what it is worth.

Talking points and the example →
Running today
07

Call history and reports

Every call and its outcome, with reports on calls, deals, and people, inside the app. Commissions are worked out for you.

Talking points and the example →
Running today
08

Sign in with Microsoft

Your team signs in with the work accounts they already have. Switch them off in Microsoft and they are off here.

Talking points and the example →
Running today
09

A coaching dashboard for managers

Managers see scorecards and a review queue. A live board shows who is on a call.

Talking points and the example →
Switched on with you
10

Texting, one person or a list

Text one person from their record, or a whole list. Anyone who replies STOP is taken off, every time.

Talking points and the example →
Switched on with you
11

Quotes, documents and e-signature

Send a quote, generate the paperwork, and get it signed, from the same record.

Talking points and the example →
Switched on with you
12

Calendar and appointments

The team shares one calendar. Booking a time creates the deal.

Talking points and the example →
Switched on with you
13

Zapier, Make and n8n

The tools you already use can read and write your leads.

Talking points and the example →

Price

5 places. Your platform, with our team alongside yours.

Five seats, your own deployment, and hands-on setup. We agree what your team needs, check each feature is ready, and switch it on. Our time to make it work is included.

$3,050a month, first year, 5 seats

$2,550a month from month 13

The price covers your own deployment, the platform, and about 6 hours a month of our time. The first year also covers setting you up, so the price drops from month 13. Support is best-effort during agreed business hours. There is no uptime guarantee yet. Extra work is agreed separately.

Calls, texts, and AI voice minutes: what the providers charge us, plus 30%, listed on the invoice. Extra seats are $99 a month, agreed in writing.

Apply

Tell us about the team.

We read every one. If Pulse fits, we reply with a time to talk. If it does not, we say so, and why.

No newsletter, no drip. One conversation, if it makes sense. If the form does not send, email support@callq.ai.

Every call starts with the whole story.

5 design-partner places are open.